Frequently Asked Questions
Orders & shipping
What's your return & exchange policy?
Full details on our returns & exchanges page.
How long does my order take to ship?
Domestic shipping details are on our shipping options page.
Do you ship internationally?
Not at this time — we currently ship within the US only. We don't have plans to offer international shipping in the near future, but check back with us down the road!
Leg lamps
What are the dimensions?
50" deluxe
Assembled height
50"
Base diameter
8.25"
Shade
15"H × 21" dia.
Weight assembled
~16 lbs
45" full size
Assembled height
45"
Base diameter
9.25"
Shade
15"H × 17" dia.
Weight assembled
~13 lbs
26" desktop
Assembled height
26"
Base diameter
6"
Shade
8"H × 10" dia.
Weight assembled
~6 lbs
What are the cardboard box dimensions?
50"
Leg box
41" × 11" × 10" (~11 lbs)
Shade box
21" × 21" × 15" (~5 lbs)
45"
Leg box
35" × 12" × 10" (~8 lbs)
Shade box
17" × 17" × 15" (~4 lbs)
26"
Combined box
24" × 13" × 12" (~6 lbs)
Full-size lamps ship in 2 boxes. Leg and shade may arrive on different days. Boxes may show scuffs from transit — this is normal.
What are the wood crate dimensions?
50" crate
44" × 29" × 25" (~75 lbs empty)
45" crate
39" × 31" × 21" (~55 lbs empty)
Leg only crate
43" × 15" × 14" (~32 lbs empty)
26" crate
26" × 15" × 15" (~20 lbs empty)
Wood crate option is not available for the 20" lamp.
What bulbs does my lamp use?
- 45" & 50" lamps: Top — 60W Type A · Inner — 5W Type B
- 26" lamp: Top — 60W Type A · Inner — 0.5W Type C
- 20" lamp: Top — 40W Type A · Inner — 1W Type C
Need help? Check out our YouTube channel for a step-by-step bulb change video.
Moose mugs
What are the details on the moose mug?
Width (antler to antler)
8½"
Height
4½"
Front to back (incl. snout)
4"
Material
Glass
Capacity
8 oz
Care
Hand wash only
Is the moose mug dishwasher safe?
Hand wash recommended to keep it looking its best. The antlers are fragile — treat it like a fine family heirloom, not a stadium cup.
How much does it hold?
8 oz — enough for a proper serving of your favorite holiday punch. Fill it up, Russ.
