Shipping Options

 

Free standard shipping on orders $74.99 and over — shipped to the 48 contiguous United States.
  • Most orders ship within 2 business days
  • Ships via UPS Ground, UPS Ground Saver, USPS Ground Advantage, or USPS Priority Mail
  • Transit time is typically 2–6 business days depending on your distance from our Cleveland, OH warehouse
  • Large or bulk orders outside normal consumer quantities may not qualify and could require additional charges
Processing time

Most orders ship within 2 business days of being placed. During peak holiday seasons, carriers may experience delays — we always recommend ordering early to avoid disappointment.

UPS shipping
  • Physical addresses only — UPS cannot deliver to PO Boxes
  • Rates are calculated at checkout based on package weight, dimensions, and destination
  • We may adjust your shipping method if your selected option doesn't match your address type
  • Transit time estimates are shown at checkout — delays can occur and are outside our control. No refunds for carrier delays.
  • Orders over $299.99 (excluding leg lamps) require a signature at delivery
  • Packing slips do not include pricing — perfect for gifts!
USPS shipping
  • Rates are calculated based on weight, size, and distance
  • We may update your shipping method if needed to ensure successful delivery
  • Transit times are not guaranteed — no refunds for carrier delays
  • Larger or unusually shaped items may require a custom shipping quote
For larger items like leg lamps, FedEx or UPS tend to be more cost-effective than USPS. In our experience, USPS rates on big packages can run $20–30 higher — worth comparing at checkout.
A note about leg lamp orders

Full-size leg lamps ship in two separate boxes — one for the lamp base, one for the shade. These may arrive on different days. Don't worry, your Major Award is on the way!

Military addresses (APO/FPO/DPO)

We ship to military addresses via USPS. Please allow additional time — some packages may take 4 or more weeks to arrive, especially for overseas locations. Thank you for your service.

Alaska & Hawaii

Due to fuel surcharges and extended delivery routes, all shipments to Alaska and Hawaii are custom quoted. Transit times vary depending on the service and route. Contact us for a quote before ordering.

International shipping

We do not offer international shipping at this time.

We're happy to help — reach out anytime.

Monday–Friday, 9 AM – 5 PM ET